CRM Consulting

Building relationships brick by brick!

Today’s businesses need to acquire, retain, and develop profitable customer relationships. Each organization’s success depends on the way it handles its relationships with its customers.

DIC has established itself to assist its clients to maximize customer value, loyalty and satisfaction, thereby profitability.

DIC with its global expertise team and strategic alliances with world leaders in CRM solutions can help in improving clients to:

Assess market driven and customer - centric CRM strategy
Design an integrated and technology based CRM processes
Develop blueprint of process mapping and business plans
Facilitate open and friendly access customer call centers
Provide world class and quality driven customer service training